Typically, this involves customised or package software applications and disparate technical platforms and tools. Examples include...
Preserving the investment in systems, processes and training while taking advantage of more modern or current standard platforms. Examples include...
Converting client / server systems to take advantage of lower cost technology to suit distributed user environments. Examples include...
Focus is on ease of use and consistency of response in desktop and mobile environments. Examples include:
Following defined processes and documentation, including defence industry projects (MIL-498), and internal standards of major corporate clients and outsourcers to those clients
Providing support for the IT support teams, extending their technical abilities both directly (by providing technical know-how in answering support calls) and indirectly (by training IT teams). For example...